or


[08/15/13 - 11:36 AM]
Consumers Make Changes at Some of America's Most Iconic Companies on "The Customer Is Always Right?"
The new reality series launches Thursday, September 5 at 10:00/9:00c on OWN.

[via press release from OWN]

CONSUMERS MAKE CHANGES AT SOME OF AMERICA'S MOST ICONIC COMPANIES ON "THE CUSTOMER IS ALWAYS RIGHT?"

New Reality Series Debuts on OWN, Thursday, September 5 at 10 PM ET/PT

Los Angeles - On the new reality series, "The Customer is Always Right?," premiering on OWN on Thursday, September 5 at 10 p.m. ET/PT, some of America's most recognizable companies - Mrs. Fields, Mazda, TCBY and Sizzler - turn to their customers for feedback and new ideas for improving their bottom lines.

In an unprecedented experiment, two unsuspecting customers are tapped by a company CEO to spend a week with the organization and to implement real improvements to its business model.

Each one-hour episode follows the once-in-a-lifetime challenge as both customers work alongside the company's top executives to address the company's biggest issues. The participants' ideas are implemented and in the end, their efforts are judged by a final focus group. If the group likes the changes that were made, the two will walk away with a cash prize and boasting rights that the customer is indeed always right.

The premiere episode follows two ordinary customers, Teri and Rebecca, as they work with executives at specialty cookie retailer Mrs. Fields. Later episodes feature show participants helping advise other iconic brands, including Mazda, TCBY and Sizzler.

OWN partnered with TLC to create "The Customer is Always Right?." It is produced for both networks by Katalyst. TLC will re-air the series in December 2013.





  [august 2013]  
S
M
T
W
T
F
S
    


· CUSTOMER IS ALWAYS RIGHT, THE (OWN)





[02/11/25 - 01:15 PM]
FOX "Super Week" Kicks Off, Breaking Records with "The Floor" as Season's #1 Entertainment Series Telecast and New Survival Competition "Extracted" Off to a Wild Start
For six consecutive seasons, FOX has delivered the highest-rated unscripted entertainment series telecast.

[02/11/25 - 12:28 PM]
HBO Announces the End of Filming for the Second Season of "City of God: The Fight Rages On"
The second season, consisting of six episodes, was filmed in several locations in São Paulo and Rio de Janeiro.

[02/11/25 - 12:00 PM]
Netflix Top 10 Week of Feb. 3: "Kinda Pregnant" Delivers, "The Night Agent" Holds Strong in Top 10
Fans also basked in the Southern charm of Season 4 of "Sweet Magnolias," which debuted at No. 4 in English TV (4 million views), and flocked to the Australian limited series "Apple Cider Vinegar" (No. 5 in English TV, 3.8 million views).

[02/11/25 - 11:38 AM]
FOX Sports' Presentation of Super Bowl LIX Delivers Most-Watched Super Bowl of All-Time with 127.7 Million Viewers Across All Platforms
Philadelphia's big win in the bayou peaked at 137.7 million viewers in the second quarter (8:00 PM - 8:15 PM ET), per Nielsen Media Research.

[02/11/25 - 11:24 AM]
TNT Sports to Showcase NBA All-Star 2025 Across TNT, TBS, truTV, Bleacher Report & Max, Feb. 14-16, from San Francisco Bay Area
The 2025 NBA All-Star Game - TNT's 23rd consecutive year airing the event - will feature a new mini-tournament format, with the 24 NBA All-Star selections divided evenly into three teams and the fourth team composed of the Castrol Rising Stars champions.

[02/11/25 - 11:08 AM]
Karl Ravech, David Cone, Eduardo Perez and Buster Olney Return for Fourth Season as ESPN "Sunday Night Baseball" Broadcast Team
The 36th season of "Sunday Night Baseball" begins on March 30, when the San Diego Padres host the Atlanta Braves at 7 p.m. ET.

[02/11/25 - 11:04 AM]
Paramount+ to Exclusively Premiere "Tom Petty: Heartbreakers Beach Party" on Tuesday, March 11
The news marks the first time the fully restored version of the classic '80s documentary from legendary and Academy Award-winning director Cameron Crowe will be widely available to a global audience.

[02/11/25 - 11:01 AM]
"The Day of the Jackal" Becomes Peacock's Most-Watched New Original Drama Series
Viewership of the series in its first 75 days has surpassed that of any other original drama series in the same timeframe.

[02/11/25 - 10:00 AM]
Video: Starz Releases Gripping Trailer for Season Four of Its Hit Series "Power Book III: Raising Kanan"
Season three of "Power Book III: Raising Kanan" averaged over 9M viewers per episode, hitting a high compared to the prior season.

[02/11/25 - 10:00 AM]
"Beyond the Gates: Welcome to the Neighborhood," An "Entertainment Tonight" Five-Part Behind-the-Scenes Special, to Air Monday, Feb. 17 Through Friday, Feb. 21 on CBS
The five-part news special, hosted by Kevin Frazier and comedian and television host Sheryl Underwood, airs in the week leading up to the series premiere, Monday, February 24 (2:00-3:00 PM, ET; 1:00-2:00 PM, PT) on the CBS Television Network, and streaming on Paramount+.

[02/11/25 - 09:56 AM]
Amy Adams Joins Javier Bardem in "Cape Fear" - A New Series Coming to Apple TV+
The duo will star in Nick Antosca's adaptation of the classic thriller.

[02/11/25 - 09:39 AM]
First Look and Date Announcement: "Jessica Kirson: I'm the Man"
The special will premiere on Friday, April 25 and is the sixth original special in Hulu's new stand-up comedy initiative, Hularious.

[02/11/25 - 09:31 AM]
Video: "Deli Boys" - Official Trailer - Hulu
When their convenience store-magnate father suddenly dies, a pair of pampered Pakistani American brothers (Asif Ali, Saagar Shaikh) lose everything and are forced to reckon with their Baba's secret life of crime as they attempt to take up his mantle in the underworld.

[02/11/25 - 09:31 AM]
Dave Chappelle Named President's Award Recipient for "56th NAACP Image Awards"
Previous recipients include Usher, Gabrielle Union-Wade, Dwyane Wade, Rihanna, LeBron James, Kerry Washington, Spike Lee, Muhammad Ali, Jesse Jackson, Colin Powell, Condoleezza Rice, Shawn "JAY-Z" Carter, and Ms. Lauryn Hill.

[02/11/25 - 09:18 AM]
Showtime Original Series "Dexter: Resurrection" Adds Emmy and Golden Globe Winner Peter Dinklage
Dinklage will play the series regular role of Leon Prater, a billionaire venture capitalist.